Position: System Support Specialist

Assist in responding to problems reported to help desk as assigned. Troubleshoot and resolve problems or malfunctions for all desktop applications and hardware.

• Provide PC Support to users.
• Assist in troubleshooting and resolving problems, report status to Help Desk Coordinator.
• Ensure each user attended to is completely satisfied with resolution.
• Unpack and install new hardware and software as required.
• Move and assemble personal computer equipment.
• Assist in providing the maintenance and repair of personal computer’s, printers and peripherals.
• Maintain records of hardware and software inventory as directed.
• Install network cable.
• Perform related duties as assigned or requested.

• Bachelor’s Degree in computer science or a related discipline.
• At least one year experience in Information Technology or an equivalent combination of education and work experience.
• Knowledge of Microsoft, Windows NT, MS Office suite, E-mail.
• Familiarity with networking concepts.
• Knowledge of PC hardware, repair and troubleshooting.
• Ability to solve problems independently.
• Strong interpersonal skills.

E-Mail (Preferred): resumes@metopera.org